答案：A
译文：我想指出的是那个帮我做事的员工看起来真的不知道他自己在做什么。
解析：此题的考点是与point 连用的介词的搭配。Point out 指出，point at 指向，point in有意义，在....有作用。根据题目的上下文意思，所以答案是A。 15. I have coffee breakfast time. A. at B. in C. on 答案：A
译文：我早餐要喝咖啡。
解析：此题的考点是介词搭配。介词in一般与大概时间搭配，如in the morning, in the evening；介词on一般与具体某一天搭配，如on Christmas Day。根据题目的上下文意思，所以答案是A。
16. The heating system of our apartment broke down so I made a ______ call to the community service center.
A. discussion B. complaint C. praise 答案：B
译文：我们公寓的供热系统坏了，所以我给社区服务中心打了个投诉电话。
解析： 三个词都是名词，discussion意为“讨论”；complaint意为“抱怨，投诉”；praise意为“表扬，赞扬”，根据语境，答案应该是B。
17. It is only by agreeing with their view point and that you will resolve the situation and send the customer away happy. A. suggesting a possible solution B. suggest a possible solution C. suggested a possible solution 答案：A
译文：只有你赞同他们的想法并且提出可行的建议你才能解决这件事，把顾客高兴地送走。 解析：It is … that…是强调句型，多用来强调原因、时间、方式、地点等等状语，根据句意，本题强调的是方式状语by doing sth.，所以正确答案应该是A。 18. The new year is just _________.
A. in corner B. around the corner C. outside the corner 答案：B
译文：新的一年即将到来。
解析：around the corner意为“即将到来、即将来临”，所以答案是B。 19. People ______ find useful information from the annual report. A. had to B. dared C. could 答案：C
译文：人们也许能从年度报告里发现有用的信息。
解析：情态动词could表示推测，除could外，情态动词must, can, may, might都可表示推测。have to意为“不得不”；dare意为“敢”，根据句意，正确答案应该是C。 20. Look! __________.
A. Here are the bus comes B. Here comes the bus C. The bus here come 答案：B
译文：看！公交车来了。
解析：此题考点是倒装结构的使用。here和there位于句首时要使用倒装结构。表示地点的here和there位于句首时，其后用完全倒装形式。这类倒装句的谓语通常是动词be和come, go等表示移动或动态的不及物动词。There’s Jim.吉姆在那儿。There goes the bell.铃响了。所以答案是C。
三、阅读理解（共40分，每小题4分）
21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。 Passage 1
Stress around interviews is often influenced by our assumptions we make to ourselves about the process. Countering anxiety-provoking thoughts can help to lower levels of anxiety. “I just messed up that answer, and there’s no hope.” One poor answer normally
does not knock a candidate out of consideration. An interview is like a test, getting an 85 or 90 might be good enough to get the job.
Visualizing success can improve performance and help ease anxiety. Always try imagining positive interactions with your interviewer, particularly in the hours just before your interview.
To some extent, relaxation techniques, such as progressive muscle relaxation or breathing exercises, can manage anxiety. If your anxiety around interview is excessive, you might consider seeing a doctor to develop effective countermeasures.
21. often influences the stress around interviews according to the passage? A. Interview process B. Anxiety-provoking thoughts C. Interviewers’ assumptions
22. Does one poor answer in an interview influence a candidate to get a job? A. Yes. B. No. C. Not given.
23. Imagining success help a candidate to levels of anxiety? A. lower B. raise C. equal
24. How can we reduce our stress around interviews? A. Breathe deeply B. Meet friends C. Have a big meal 25. When should we go to see a doctor according the author? A. When we lose confidence in an interview.
B. When we find effective measures against anxiety round interview. C. When we have too much stress around interview. 解析： 1.
这是一道推断题。本题询问“什么对面试压力有影响”。此题信息对应文章第一段的第二句话Countering anxiety-provoking thoughts can help to lower levels of anxiety，“压制住那些激发焦虑的想法可以减轻焦虑的程度”所以选择B。
2. 22. 这是一道细节题。本题询问“面试中一个问题回答得不理想会影响面试者得到工作吗”。此题信息对应文章第一段第四句话One poor answer normally does not knock a candidate out of consideration.“一个问题回答不好并不会被排除合格人选考虑范围”，所以选择B。
3. 这是一道细节题。本题询问“臆想着成功对应聘者减少面试焦虑有用吗”，此题信息对应文章第二段第一句话Visualizing success can…help ease anxiety. visualize与 imagine同义，这里可以互换，所以选择A。
4. 这是一道推断题。本题询问“我们怎样可以减少面试压力”。此题信息对应文章的第三段第一句To some extent, relaxation techniques, such as progressive muscle relaxation or breathing exercises, can manage anxiety.“一些放松技巧，如渐进式肌肉放松或呼吸运动，在一定程度上可以缓解焦虑”，选项B和C不属于其中，文章其它地方也未提及，选项A属于breathing exercises, 所以选择A。
5. 这是一道细节题。本题询问“根据作者的意思我们什么时候应该去看医生”。此题信息对应文章的结尾部分， excessive意为“过分的，过度的”，“如果来自面试的压力过大，就应该看医生找对策了”，所以选择C。
26~30题：根据短文内容判断给出的语句是否正确，正确的写“T”，错误的写“F”，并将答案写在答题纸上。 Passage 2
Cross training is training an employee to do a different part of the organization's work. Training worker A to do the task that worker B does and training B to do A’s task is cross training. Cross training is good for managers because it provides more flexibility in managing the workforce to get the job done. On the other hand, cross training has some benefits for the employees as well. It lets them learn new skills, makes them more valuable, keeps them stimulated and reduces worker boredom.
Cross training can be used in almost any position in almost any industry.I cross trained some of my design engineers to go on field installation trips and get first hand knowledge of how their designs worked, or didn’t work, in the field. Cashiers can be trained to stock shelves and stockers trained to cashier. This allows you to quickly open additional registers if the customer queue gets too long.
As you prepare cross training plans, you need to consider both the company benefits and the employee benefits. Carefullyselect the employees to be cross trained. Some people
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