酒店管理管家部 Handling Of Hotel Master Key——集团连锁酒店管理公司
Handling Of Hotel Master Key万能卡的使用
Standard: 标准： All Floor Butlers will be issued a grand master key 所有的楼层专职管家都有一把自己的万能钥匙，以便于当他under his/her name, which will enable him/her to 需要为客人提供服务时进入客房。每个楼层专职管家都要对access guest rooms upon service is requested. Each 自己的万能钥匙安全负责要以十分谨慎小心的态度处理自Floor Butler owns personal responsibility of 己的万能钥匙。 safekeeping his/her master key and handling it with special care and attention. Procedures: 程序： 1. 上班时每个专职管家都要带好他自己的身份证复印件。 1. Each butler must bring his/own ID copy every time when coming to work. 2. With full butler uniform, butler must go to Security Checkpoint, and sign out his/her own 3. 当班结束后，专职管家要在安保检查点交还自己的万能master key by giving out his/her ID copy to the Security Associate. 钥匙并从保安处取回自己的身份证复印件。专职管家先去交还万能钥匙然后再去更衣室换装。 2. 专职管家要穿着全套制服去安保检查点以本人身份证作凭证签出或交还万能钥匙。 1
叶予舜 二〇二〇年四月二十一日星期二
3. At the end of the duty, butler must sign in 4. 专职管家如果没有自己的身份证作抵押将无法从保安处his/her own master key at Security Checkpoint and take back his/her ID copy from the Security Associate. This shall be done before 5. 任何时候每个专职管家只能领取自己的万能钥匙。 changing his/her uniform in the locker room. 4. No master key will be permitted to sign out without each butler’s personal ID card. 5. Each butler should only sign out his/her own master key at any time. 6. Each butler should sign out/in his/her own master key only upon the time of commencing his/her scheduled duty or overtime 9. 如果专职管家没有取得万能钥匙来上班将受到相应的纪律处罚。 7. Under no circumstance, butler is allowed to 10. 如果专职管家在当班结束后没有交还他的万能钥匙将受bring the master key out of hotel when he/she is off duty. 11. 如果专职管家遗失万能钥匙将被立即辞退。 到相应的纪律处罚。 8. 每个班次的主管都要在安保检查点审核一次万能钥匙交接的记录，以防止任何没有事先安排的万能钥匙借出。 7. 任何情况下都不允许专职管家在下班时把万能钥匙带出酒店。 6. 每个专职管家都要根据当班时间表或加班安排按时签出或交还他的万能钥匙。 取得万能钥匙。 arrangement. 2
叶予舜 二〇二〇年四月二十一日星期二
8. The Shift Leaders for each shift should review the Butler Master Key Sign In/Out Book at Security Check Point once, so as to prevent any unscheduled master key sign out by butlers. 9. The discipline action will be taken for butler who comes to work without his/her own master key. 10. The discipline action will be taken for butler who fails to sign in his/her own master key after the duty. 11. The loss of master key by butlers may cause immediate termination.
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叶予舜 二〇二〇年四月二十一日星期二
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