It is spelled Y-U-K-A. Ringing off
Thank you very much for calling/phoning.
I look forward to meeting you/hearing from you soon. Sorry, I must ring off now. I’ve got a call on the other line.
Unit 5 Business Negotiation
Inquiries: An inquiry is a request for information on the supply of certain goods. Inquiring about price
Could you give us some idea of your price? Can I have your price list?
Could I have your latest catalog, price list and specifications? Do you offer FOB or CIF?
What is the unit price of this type of item? Notes:
CIF: Cost , Insurance and Freight FOB: Free On Board FAS: Free Alongside Ship DAP: Delivered At Place Inquiring about quantity
How many units can you supply at present? What is the minimum quantity of an order? Inquiring about shipment
How long does it usually take you to make delivery? Could you make prompt delivery?
Is it possible to effect shipment during September? Could you deliver the goods sooner?
Could you advance the date of shipment? Asking for discount
We would like to know what discount you can grant if we give you a long-term regular order. How much discount do you intend to give us for this order?
Would you consider increasing the discount to open the market, as this is your new product? If our order is large, will you allow us a discount? Offers
Quoting price
We are willing to make you a firm offer at this price.
We can offer you a quotation based upon the international standard. My offer was based on a reasonable profit expectation. Discussing quantity
I’m sorry. We can only supply you with 1,000 sets at present. Small orders are also welcome.
This is the maximum quantity we can supply at present.
Discussing date of shipment
We can guarantee delivery within three weeks.
Your order is being shipped via FedEx and should arrive in a week.
Under normal conditions, we’ll deliver the goods within two weeks after the receipt of the
order.
Counter-offers
Negotiating price
Your quotation is on the high side.
You ask for at least 5% more than your competitor do.
We are happy to accept your offer provided you cut your price by 2%. We can’t accept your offer unless the price is reduced by 5%.
Negotiating quantity
You would save a lot if you order more. We offer a discount for large orders. If the quantity is too small, there is no discount. Negotiating date of shipment
Is there any way to make the shipment earlier? I’m terribly worried about the late shipment.
Unless we receive the goods we ordered within the next seven days, the order will be canceled and placed elsewhere.
As we are in urgent need of these articles, could you manage to speed up delivery? Placing an order
We are interested in these, so we’d like to order 10,000 pieces first. Can we make a trial order of 500 units for these items now?
Quite satisfied with the quality of your product, we are ready to place an order with you now. Terms of Payment
Currency of payment On the buyer’s side
How will the currency be exchanged?
Are there any currency restrictions in your country? Have you taken the exchange rate into consideration? In what currency would you like the payment to be made? On the seller’s side
It’s convenient for us to make the payment in US dollars. We’d prefer to receive the payment in hard currency. It’s our usual practice to make the payment via L/C.
Method of payment On the buyer’s side
What’s your usual practice concerning payment?
Could you possibly make an exception and accept a T/T transfer? What mode of payment do you prefer?
As it’s our first business, we suggest 50% via L/C and the balance by D/P.
On the seller’s side
The only mode of payment we can accept is L/C. These are the normal terms in international trade. L/C at sight is what we request from all our customers. We may allow D/P for future dealing, but not now.
Payment is to be effected/made before the end of this month.
The method of payment we usually adopt is payment via a confirmed and irrevocable L/C.
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