试卷代号：2140 国家开放大学2019年秋季学期期末统一考试商务交际英语{2) 试题2020年1月注意事项一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带出考场。监考人收完考卷和答题纸后才可离开考场。二、仔细读懂题目的说明，并按题目要求答题。答案一定要写在答题纸的指定位置上，写在试卷上的答案无效。三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。331 提醒：电大资源网已将该科目2010年到2020年1月的期末试题整合、汇总、去重复、按字母排版，形成题库，方便大家复习I. MUI几、1PLECHOICE(10小题，每小题2分，共20分）（瓜．心血let比rindi皿ingthe best choice to complete each sentence or answer each question: l. Which of the f o 11· owing 1s requ1red in all graphic aids? 八.A title and a so,irce line. K. 八titleand a graphic. r·A '--?? unique . number wr re f erencmg purposes. ?. The·vertical axis of a lin, 工chartis A. nornrnlly 11s仁;dto show amounts B. used to s l 10w proportions C. the line that goes from left to right :3. In planning a rr口nual,which of ti 1e f o. ll· owmg 1s most important to consider? A. Your mvn experience with the topic of the manual. B, \\Vhat rhc ime1飞（如\\readers need ro know. C. What you, 入vouldlike to teach the readers书V\\加1沁妇;)u:ially important when talking on the telephone'! ,\\. Speaking clearly. B. A voicli ng cl沁trac,ions. C. Speaking more loudly than usual. . VVlwn we !is且nto learn, we :should be u归ing. A. casual l区frningB. piissive listening C. active listening 1i. Which pan of'f tne A.cc prov1aes the most nonverbal feelings? 人．丁lwmou山．B. The eyes. C. The lips. 7. Whtcn a欢rhalmes;c.;age乙mda nonverbal message di沁greewith each other, most of tl,E·time we ,\\. bPlicvc the verbal mes、agel'b ) . e11evc t 1c ,. l nonverbal ` message C. believe both of the two kind、oflanguages ,),)~ 0~) 提醒：电大资源网已将该科目2010年到2020年1月的期末试题整合、汇总、去重复、按字母排版，形成题库，方便大家复习8. The three main parts of the delivery of an oral presentation are~. A. vocal qualities, nonverbal symbols, and visual aids B. dress, visual aids, and nonverbal symbols C. statistics, nonverbal symbols, and dress 9. In the opening paragraph of a letter of application, A. explain that you have a resume attached B. explain any gaps in your employment history . C. indicate that you are applying for a particular job 10. The way you talk and act during an interview shows the interviewer whether A. you can act naturally B. you can advance quickly on the job C. you have good communication skills II. TRUE/ FALSE(10小题，每小题2分，共20分）Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book. 11. Manuals can be written for people _at any level of experience. 12. In a persuasive message, you should start by stating your objective. 13. Face your visual aids when you use them during your presentation. H. Being informed of the reason for a delay may help customers wait more patiently. 15. Analyzing your audience is an important part of planning for an oral pre、entatio1飞．16. When taking notes, we need to record everything we can. 17. Listening is the communication form we use most frequently. 18. Do not leave an interview without asking about salary and benefits. 19. A job interview can help you determine whether you want a particular position if i1 1、offered to you. 20. A resume is a summary of an applicant's qualifications for employment. 33:-3 提醒：电大资源网已将该科目2010年到2020年1月的期末试题整合、汇总、去重复、按字母排版，形成题库，方便大家复习III. READING COMPREHENSION (10小题，每小题2分，共20分）Read the following two passages and answer the questions. Passage One: Memo To: Human Resource Management From: P. Neal Date: Feb. 28 Re: Tok)· '0 1nterv1ews I am really excited about the opportunity that the International Job Fair in April presents to our firm. By recruiting at an overseas location, we increase our chances of attracting employees with global awareness. To ensure that we hire employees who will fit into our corporate culture, I have listed some suggestions for the interview team. (1) Determine early in the interview if the employee is a team player. Aside from the obvious work-experience questions, find out what type of learning environment the interviewee preferred in school and what sports and hobbies he or she enjoys. Use this line of questioning to get to know younger applicants who do not have a lot of formal work experience. (2) In the interview, find out the interviewee's attitude toward other languages and cultures. How many languages has he or she studied? Would the prospective employee be willing to go through language training if assigned to our new branch office? (3) If possible, look at portfolios on site to get a sense of the interviewees'artistic accomplishments and check up on local references in the interviewee's country. (4)Clearly communicate our company's goals and bring back some great recruits! 21. Who is this memo directed to? A. Mr. Neal. B. The interview team. C. Prospective employees. 334 提醒：电大资源网已将该科目2010年到2020年1月的期末试题整合、汇总、去重复、按字母排版，形成题库，方便大家复习22. Recruiting at an international job fair will help the company find employees who A. fit the corporate culture C. have global awareness B. are team players 23. Why does the author suggest the interview team ask interviewees questions about their hobbies? A. To know whether the interviewees enjoy playing sports. B. To know whether the interviewees are team players. C. To know whether the interviewees have work experience. 24. The new employees must be . A. willing to participate in language training B. able to speak several languages C. capable of learning any language quickly 25. What should the interviewees'portfolios demonstrate? A. Excellent references. B. Sensible components. C. Artistic merit. Passage Two: The smart job-seeker needs to rid herself of several standard myths about interviewing. What follows is a list of some of these untruths and some suggestions to help you do your best at a job interview. Myth 1: The aim of interviewing is to obtain a job offer. Only half true. The real aim of an interview is to obtain the job you want. That often means rejecting job offers you don't want! So, before you do back-flips for an employer be sure you want the job. Myth Z: Always please the interviewer. Not true. Try to please yourself. Giving answers that you think will suit a potential employer and practicing a policy of appeasement (讨好）are certain to get you nowhere. An 335 提醒：电大资源网已将该科目2010年到2020年1月的期末试题整合、汇总、去重复、按字母排版，形成题库，方便大家复习
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