公司LOGO位置 公司英文名称 公司中文名称 Date/日期: Complaint No./客诉编号: Complaint - 8D-Report/客诉-8D-报告 Company/公司: Attn./相关人: Model Name/机型名称: Complaint Date/抱怨日期: Purchase Order No./定单号: Delivery ./出货日期: Define Problem/问题描述: (all relevant data like failure description, failure rate, line or incoming failure - filled-in by customer) (所有相关数据比如缺陷描述,缺陷比率,在线或进料缺陷-客户提供) Fill in/填写: Send/发送: Team Member/小组成员: Approvl/核准: Root Cause/根本原因: (description of technical or logistical background/技术或内在联系) Analysis/分析: Approvl/核准: Containment Action(s)/补救措施: Fill in/填写: Approvl/核准: Send/发送: Corrective Action/纠正措施: (short-term and mid-term actions/短期及中期预防措施) Fill in/填写: Approvl/核准: Send/发送: Verify Corrective Actions/确认纠正措施: (indication that corrective actions are covering the defined problem/ 指明纠正措施覆盖到描述的问题) Fill in/填写: Approvl/核准: Send/发送: Implement Corrective Actions/执行纠正措施: (implementation date, delivery date, marking of shipment) (执行日期,交货日期,出货标记) Fill in/填写: Approvl/核准: Send/发送: Prevent recurrence/预防重复发生: (review date of verification/复审日期) Fill in/填写: Approvl/核准: Send/发送: Note/备注: □ 结案 □发往销售部/回复客户 □其它: 具体细节说明: Signature / Date / Dept./负责人签名/日期/部门:
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