卓顶精文2019技能考核题库

湖南省高等职业院校学生专业技能考核题库

商务英语

岗位核心技能：

模块一：商务英语谈判模块 试题编号：H1-16 项目名称：保险条款谈判 一、任务描述

（一）注意事项

1、所有考试项目均为机上操作；

2、开考后，考生必须打开所抽取题号对应的文件夹，并将文件夹中的答卷重命名为“原文件名+工位号”；

3、考试期间如果遇到问题请及时找监考老师，不得私自更换电脑； 4、考试过程中以及考试结束后，考生不得随意关闭电脑或重启电脑，否则造成数据丢失由考生本人负责。

（二）考试要求 1、保险条款谈判对话设计

了解谈判双方背景，熟悉外贸业务流程和专业术语，灵活运用谈判策略，合理补全谈判对话，语言表达到位，交流畅通，环节紧凑； 2、保险条款谈判函电撰写

理解命题要求，确定函电性质；函电格式正确，字数达标；表达流畅，文字通顺，逻辑合理。 （三）考试资料 1.出口方基本情况 Company Url BROADAirQualityTechnologyGroup http://www.broad.com/ OfficeAddress YuandaTownYuanda3rdroad,Changsha,Hunan,China Zipcode Phone Fax 410138 086-0731-84086688 086-0731-84552019

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E-mail css@broad.net 2.进口方基本情况 Company Url GalaxyRefrigerationPrivateLimitedCo. http://www.galaxyintl.com/ OfficeAddress No.D-8,ShantiKunj,NearChurch,VasantKunjNewDelhi,India Phone Fax E-mail 3.出口方信息

BROADAirQualityTechnologyGroupisanenterprisebasedonthevisionofuniquetechnologiesandphilosophyofpreservinglife.AllBROADproductsandserviceshaveessentiallyoptimizedhumanlifeandtheenvironmentoftheearth.BROADAirConditioningEquipmentCo.Ltd.suppliesno-electriccentralairconditioningpoweredbynaturalgasandwasteheataswellaspackagedwaterdistributionsystem.

BROADEnergyUtilizationCo.Ltd.providesenergymanagementcontractservice,districtcooling-heating-powersystem(CHP)investment,buildingandoperation.

BROADSustainableBuildingTechnologyCo.Ltd.providesfactory-madesust

+(91)-(11)-26130435 +(91)-(11)-26130436 chanderkumar@hotmail.com, ainablebuildingwithlevel9earthquakeresistances,with6timesmaterialless,5-timeenergyefficient,and20timesairpurification.

BROADAirQualityTechnologyGroupheadquarteredinChangsha,China,hasal

readyexportedproductstomorethan70countries. CompanyDevelopmentPath

OnJune5,1988,usingUSD3,000thecompanywasregisteredinChenzhou,Hunan

todevelopheatingequipment.

In1992,thecompanyrelocatedtoChangshatostartproducinglargescalenon

-electriccentralairconditioningchillersandequipment.

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In1998thecompany’snon-electricairconditionersenteredintotheinter

nationalmarket.

In1999thecompanybeganproducingpackagedcentralairconditioningsyste

ms.

In2019thecompanybeganproducingairqualityproducts,whicharenowsoldi

nmorethan60countriesaroundtheworld. Products

ThecompletesetofCentralAirConditioningEquipment(Includinghotwater

,toautomateabuilding) Services

AfterSalesService,TrusteeshipService,EMC(EngineeringDesignConsult

ing) Value

Healthy,EnergyEfficient,CostSaving CommentsfromPremierWenJiabao

“BROADnon-electricairconditioningistheCircularEconomy.” BROADisnotacommoncompanywhichhasmadeaspecialcontributiontothecountry.

（四)抽考试题 SectionI外贸业务谈判

(30%)

Directions:Youarerequiredtocompleteanegotiationbasedonthefollowingsituationwithatleast100words.

Situation:DavidBush(theimporter),PurchasingManagerofGalaxyRefrigerationPrivateLimitedvisitsyou(LiuDongmei),traderepresentativeofBROADAirQualityTechnologyGroup.YouarediscussingtheinsuranceaboutWPA,theRiskofBreakage,andsoon. Youarerequiredtofinishthefollowingtasks: ----Extendgreetingsandofferhelp;

----Showyourwillingnessandaskiftherearequestions; ----ConsiderWPA(basingonCIF);

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----Giveapositiveanswer,butrefusetobearextrapremium;

----Statetheprocedureforclaim(Provideasurveyreportandclaimafterthearrivaloftheconsignment);

----Statetheperiodfortheclaim(within60daysafterthearrivalofthegoods); ----Informyourusualpracticeforinsurancevalue(110%)andcannotbearextrapremium;

----Expressyourwillingnessofcooperation. A:DavidBush(theimporter)B:You(theexporter) A:Goodmorning,Mr.Liu.

B:Goodmorning,MrDavid. .

A:Lasttimewediscussedthetermsofpayment.Shallwetalkaboutthetermsofinsurancetoday? B:Yes,

Do

you

have

question

to

ask

for

us ? .

A:Yes.I’dliketoknowwhatkindofinsurancecoverageyouhaveinmindforthegoodsweordered.

B: We will considerWPAbutyourordergoodsarebasingonCIF . A:CouldyoucovertheRiskofBreakageforus?

B: I am sorry to say that we can not bear extra premium, because the premium is paid by buyer.

A:Isee.Bytheway,intheeventoflossofordamagetomygoods,whatistheprocedureforfilingaclaim?

B:Wewill provide a survey report and claim after the arrival of the consignment . A:Howlongistheavailabilityperiodtoclaim? BWithin

60

days

after

the

arrival

of

the

goods .

A:That’sunderstood.Onemorethinghere,we’dliketohavethegoodsinsuredfor130%oftheinvoicevalue.Canthatbearranged?

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B: Our usual practice for insurance policy for 110% of invoice value and can

not

bear

extra

premium; . A:Youcanrestassuredthatwe’llpayfortheextrapremiumabove110%oftheinvoicevalue.

B:NoProblem,Wehopewecanestablishagoodbusinessrelationwithyou. . A:Ihopeso.

SectionII 外贸英语函电撰写

(30%)

Directions:Youarerequiredtowritealetterbasedonthefollowingsituationwithatleast120words.(Note:Yourlettershouldadoptthemodified-blockstyle.) Situation:AsasalesrepresentativeofBROADAirQualityTechnologyGroup,youaregoingtowritetoaclientofGalaxyRefrigerationPrivateLimitedCo.tointroducetheinsurancetermsforXVacuumBoiler.(Formoreinformationaboutthetwoparties,pleaserefertothebackgroundinformationgivenabove.) Thefollowingaspectsshouldbeincludedintheletter: Indicatetheinsideaddressesofthesender,thereceiver,thedate,thecomplimentarycloseandthesignature;

IndicatetheL/CNo.,valueandissuingbank;

Showregretforthebuyer’srequestforcoveringTPNDandSRCCinadditiontoFPAandWarRisk;

Emphasizethattheadditionalinsurancetermswerenotagreeduponbybothparties;

Statetheusualpracticeofthesellerforthenatureofthecontractedgoodsandexplainthereason;

Agreetocovertheexcessiverisksatthebuyer’scost; SuggestamendingtheL/Ctocovertheextrapremium 二、实施条件

项目 基本实施条件 备注

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