three days, we’ll make some short trips to some places of interest nearby, such as the Swan Cave, the Golden Lake, etc. On the last day, I’ll see you off at the railway station.
Please remember to call and tell me your train number and time of arrival so that I can meet you at the railway station. By the way, it’s very hot here and we have a lot of sunshine, so don’t forget to wear you sunglasses.
I’m looking forward to seeing you soon. Sincerely yours, Zhang Ying
写信日期称呼正文第一段：表示欢迎正文第2段：活动安排第一天的安排第二天的安排第三天的安排第4-6天的安排第七天：送行正文第三段（注意事项）： 注意事项一注意事项二结束语结尾礼词签名 上面举的是私人信件的例子，下面我们再来看一封投诉信（Letter of Complaint）。
投诉信的目的是为了让收信人读信后同情你的遭遇,解决你所遇到的问题。所以写投诉信时应该实事求是地反映情况，注意措辞，不使用过多的讽刺或责备的语言，也不要因为发泄怒气而离题，以避免引起收信人的不信任或反感。
一般而言，投诉信包括以下内容：提出要求和理由；解释详细的情况；把请求具体化以及希望收信人采取行动的日期等。例如：
September 1, 2001 Dear Sir or Madam:
I’m writing to complain about a typewriter I bought seven months ago.
In February of 2001 I bought a Jones Typewriter, Portable Special Model, at ABC Store, I had used it only a few days when the space bar broke.
I took it to a local shop, they told me it was factory defect and suggest I take it back to ABC. ABC accepted the machine and sent the part in. I waited three months, and since your company did not send a replacement, they let me have the space bar from another typewriter. Now, six months later, it has broken again. I took it back to ABC. They are no longer carrying your typewriter, but they assured me that the guarantee is still good and suggested that I write you for further instructions as to what steps to take.
I will appreciate anything you can do to help us on this matter. Respectfully, (Signature) James Bergen
写信日期 称呼正文第一段：表明写信的目的正文第二段：具体说明购买产品的时间、地点及出现的问题第三段：说明尝试的解决方法 第四段：说明尝试的解决方案无效，请求帮助结尾礼词签名打印
的姓名
这是一封态度冷静、措辞有理、有节的投诉售后服务不周的信。由于这类信涉及经销商（厂家）和卖方，因此，投诉信中写明了以下详细的情况：
1） 购物的时间：In February of 2001 2） 购物地点： at ABC Store
3） 产品型号：Jones Typewriter, Portable Special Model 4） 使用时间：I had used it only a few days；six months later 5） 主要问题：The space bar broke 6） 产生问题的原因：factory defect 7） 为什么向你方反映：
They are no longer carrying your typewriter, but they assured us that the guarantee is still good and suggested that I write you for further instructions as to what steps to take. (商店已没有贵公司的打字机，但他们让我相信，保修卡仍有效，并建议我写信给贵公司以寻求解决办法) 此外，写信人还用了礼貌的结束语：
I will appreciate anything you can do to help us on this matter. (贵公司在这件事上给我的任何帮助都将令我不胜感激)
小结：1）英文书信的结构；2）书信作文的出题形式；3）书信作文的写作要领。
下面我们进行写作练习。我将给大家一个作文题，请大家根据这一讲的内容，在30分钟内完成。大家在写作的过程中要注意审题，
考虑文章的结构、采用的起首语和结束语等。 练习五：
Directions: For this part, you are allowed thirty minutes to write a letter. Suppose you are Xiao Li. Write a letter to Xiao Zhang, a roommate of yours who is a heavy smoker. You should write at least 120 words according to the suggestion given below in Chinese: 1. 吸烟已成为宿舍的一大问题 2. 吸烟的危害 3. 建议戒烟
A Letter to a Roommate March 16, 2002 Dear Xiao Zhang,
_______________________________________________________ _______________________________________________________ _______________________________________________________ ______________________________________________________. Yours sincerely, Xiao Li 参考文章:
A Letter to a Roommate
March 16, 2002
Dear Xiao Zhang,
Recently I have noticed that you have been smoking heavily, which is becoming a serious problem. As long as you are in, our bedroom is filled with that terrible smell. The ashtray always overflows with cigarette butts.
Your are ruining your health, destroying brain cells which can never be replaced, not to mention the damage to your lungs and windpipes. Smoking, especially heavy smoking, correlates highly with lung cancer. It is possible that you'll be caught up with it. I'm not scaring you. Besides, smoking is also harmful to the health of our roommates and the friendship among us. The roommates avoid being in the bedroom for fear of being polluted. As a result, the brotherhood among roommates is gradually fading.
If I were you, I would try to get rid of the bad habit. It is not difficult to break away from it if you are really determined to quit. Remember 'Where there is a will, there is a way'. I will always be there to help, if you need. Yours sincerely, Xiao Li
英语四级考试英语四级书信写作常用套句
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