A. Put innovation at the heart of strategy, and persist it in every message.
B. define jobs around innovation.
C. Recognize innovation in every part of the company. 5. The formation from idea to innovation needs . A. discussion and revise B. failure and courage C. support and cooperation 答案： 1. B
2. B
3. A
4. C
5. C
回答不正确
三、判断正误 1、in competitive
markets, leaders are under increased pressure to maintain a positive
cultivates
work culture.
A positive work culture contributes
greater employee satisfaction; greater employee satisfaction higher performance impacts improved client
outcomes; improved
to higher performance;
client outcomes contribute to service excellence. Positive
work cultures
are built
over time and need constant attention.
Such cultures
are dependent
on leadership vision and values.
26. A positive work culture will give workers more satisfaction. 27. Positive cultures have a lot to do with leadership vision and values.
28. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive.
29. In competitive markets, leaders are under more and more pressure to keep a positive work culture.
30. Positive work culture can be built in a short time. 答案： 26. T
27. T
28. F
29. T
26. Nokia lost the smartphone battle because its technology was not as good as that of Apple. 27. Nokia ’s middle managers were frank to tell the truth, but the top ones didn them.
28. Nokia ’s top managers were frank to hear the truth, but the top ones didn 29. Middle managers in Nokia delivered results more than they promised earlier. 30. Nokia ’s top managers should have had better conversation tec coordination and truth. 答案：
27. F
28. T
29. F
hniques to encourage internal
’t listen to them. ’t
listen to
1. Communication and leadership don't always go hand in hand.
2. The say-do gap happens when people misunderstand their leader's intention. 3. Using technical jargon makes a leader convincing. 4. Communicating sincerely is always the best.
回答正确
回答正确
回答不正确 回答正确
5. Observation is as important as communication when you want to know what people really think. 回答正确
答案： 1. F 2. F 3. F 4. T 5. T
1. Team building event is traditionally related to playing games at resort. 2. The author claims that playing
games together
is as important
回答正确
as form teams to solve real work
issues and to improve real work processes for team building.
3. “Retreat ” in the first paragraph mean
s withdrawal of troops after a defeat.
回答不正确
4. Ice breaking motivates team members compete with each other. 5. A good teamwork culture enables individuals make more efforts together. 答案：
回答正确
回答不正确
回答不正确
1. A CEO only needs to be passionate and enthusiastic. 2. It is not professional passwords.
3. “A one - sided note ” refers to the root of PayPal's problem. 4. Whenfaced with internal team first.
problems,
good executives
回答正确
PayPal
that PayPal CEOblames his employees not to use PayPal or forget
回答不正确
find the root of a problem in their
executive
5. Good executives need to give feedback immediately when they are listening to the staff. 答不正确
答案： 1. F 2. T 3. F 4. T 5. F
回
1. Performance management is a very important part of any quality human resource system. 不正确
2. The aim of performance management is to punish the unqualified employees. 3. An enterprise can be
better placed
to meet competitive
challenges by 回答不正确
回答不正确
”. 回答不正确
回答不正确
providing
回答
the education,
training and feedback required by employees, for example.
4. Every enterprise can expect high performance from each employee. 5. “Performance management” is also called 答案：
“performance appraisal
1. Jack Welch retired at the age of 65. 2. Jack Welch insisted area. 回答不
回答不正确
number 3 in their
respective
that each of the businesses should be at least
3. If the business could not meet Welch's change requirements, its manager had 3choices. 不正确
4. The restructuring went before changing the organizational culture and the managerial styles of GE's managers.
回答正确
回答不正确 4. T
5. F
回答
5. The Work Out lasted a week. 答案： 1. T
2. F
3. T
1. A positive work culture will give workers more satisfaction. 2. Positive cultures have a lot to do with leadership vision and values.
回答不正确
回答正确
3. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive. 4. In competitive
回答不正确
work culture.
markets, leaders are under more and more pressure to keep a positive
回答不 5. Positive work culture can be built in a short period of time. 答案：
回答不正确
1. The final goal of the strategic planning process is a strategic plan. 回答正确
2. A strategic plan is valuable if it is executed.
3. There are four keys to successful implementation.
回答不正确
4. A good strategy is likely to fall apart if without the input and feedback of the people responsible for executing on the strategy. 5. Leadership's idea determines all. 答案：
回答不正确 回答正确
回答正确
四、完形填空
This evening I met a friend at a local bar. She brought her laptop
回答不正确
so she could show me some of her latest digital art designs. As we looked through her artwork, the laptop suddenly started making an unhealthy noise, then the screen twinkled on and off and then cut off
回答不正确
the terrible
smell of fried
computer circuits
. And as we both stared at one another surprisingly, appeared.
I grabbed the laptop off the bar to inspect it and the problem instantly arose itself. The bottom of the laptop was completely wet and empty, spilt water glass rested against the side of her purse just behind where the laptop was sitting. 17 inch screen
回答不正确
无意地 ) placed behind the
While we were chatting
and shifting
the laptop's
, we somehow spilt a glass of water that the waiter had inadvertently ( screen, which was out of our view.
When life throws id some troubles like this, it typically doesn't make any sense to us, and our natural emotional reaction might get extremely
回答不正确
at the top of our lungs. But how does this help our dilemma? Obviously, it doesn't.
The smartest and hardest thing we can do in these kinds of situations is to be more tempered in our reaction. that emotional
You'd be muchwiser and more disciplined
than scream extremely.
You should remember
rage only makes matters worse. And please remember that once it happens, that will
give us an opportunity to grow stronger.
Every difficult moment in our lives is accompanied by an 回答不正确
. But in order to attain this growth and creativity.
We must first learn to control our emotions. We must recognize that difficulties pass like everything in our life. 答案： 2、
On May 27, 1995, our life was suddenly changed. It happened a few minutes past three, when my husband, Chris, fell from his horse as it jumped over a fence. Chris was paralyzed ( the chest down,
回答正确 to breathe normally. As he was thrown from his horse, we entered into
“haves” to the
瘫痪) from
and forth
opportunity for
personal growth and
a life of disability with lots of unexpected challenges. We went from the “have - nots ”. Or so we thought.
Yet what we discovered later were all the gifts that came out of sharing difficulties. We came to learn that something 回答不正确 could happen in a disaster.
All over the world people cared
for Chris so much that letters and postcards poured in every day. By the end of the third week in a medical center in Virginia, about 35,000 pieces of
回答不正确 had been received and sorted.
As 回答正确 , we opened letter after letter. They gave us comfort and became a source of strength
for us. Weuse them to encourage ourselves. if we need a laugh, or to the in bed living happily and we offer one of them to you.
答案： 1. unable2. wonderful 3. mail 4. a family 5. Successfully /3 、
It is the 回答正确 thing.
There are more ways than ever to communicate with people, yet it sometimes
I would go to the pile
of letters
marked with “funny ”
“disabled ” box to find advice from people in wheelchairs or even 回答不正确 . These letters, we realized, had to be shared. And so here
seems like it is more difficult to connect — and stay
回答正确
— with you
回答正确 off an email? Tap out a text? Post a private message on Facebook? Write
on their Facebook wall? Skype, poke, ping or conjure them up on a digital tin can phone?
And once you reach someone, you wonder: Is he paying attention? How do you know? Even with the techno-ease
of
回 答 不正 确 communication
devices,
conversations
can still
be Questions are asked and answered 回答不正确 of order. Instructions and directions go half-read.
Meetings are botched. Feelings are hurt.
答案： 1. weirdest 2. connected 3. shoot 4. countless 5. Out
troublesome.
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