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客户服务岗位英文简历模板 

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客户服务岗位英文简历模板

维系客户的关系是客户服务人员通常需要做的事,下面为各位带来客户服务岗位英文简历模板,欢迎阅读! 客户服务岗位英文简历模板一 Name: Gender: Female Wedlock: Married Nation: Han

Residence: Guangdong-Guangzhou Age: 32 Location: Guangdong-Guangzhou Height: 158cm Target Locations: Guangdong-Guangzhou Target Positions: Customer service/Technical support-Customer Service Commissioner/Assistant

Logistics/Procurement-Logistics Commissioner/Assistant Target Jobs:

Desired Salary: Negotiable

When Can Start: within half a month Education

2003-05 ~ 2005-05 Central Radio & TV University Finance Bachelor Degree

1999-09 ~ 2002-06 Guangdong Peizheng College Marketing Junior College

1999-09 ~ 2002-06 Guangdong Peizheng College Business

1

English Junior College Training

2011-07 ~ 2011-07 Huntsman Advanced Materials (GD) Ltd. Company EHS Management

2010-05 ~ 2010-05 Huntsman Advanced Materials (GD) Ltd. Company Management Centre Europe - Customer Service 2009-06 ~ 2009-06 SKY SAFE IMDG IMDG CERT 2008-01 ~ 2008-01 SKY SAFE IATA IATA CERT

【you are not full member,please contact us.】 (2012-04 ~ 2013-04)

Company Type: Private Enterprise Company Category: Other Production,Manufacturing,Processing

Job Title: Customer Service Representative Positions: Customer Service Commissioner/Assistant Job Description: Responsibilities: 1) Maintain customer satisfaction 2) Customer Relation Mastery 3) Order management

4) Handle customer complaints

【you are not full member,please contact us.】 (2007-09 ~ 2012-01)

Company Type: Foreign Enterprise Company Category:

2

Petroleum,Chemical,Geological

Job Title: Logistics Officer Positions: Logistics Commissioner/Assistant

Job Description: Company: Huntsman Advanced Materials (Guangdong) Limited

Background: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listed Report to: Logistics supervisor Responsibilities:

1) Handle import / export & local product and sample deliveries in daily operation.

2) Handle non-bonded & bonded warehousing in daily operation.

3) Assist to ensure the performance of freight forwarders and carriers based on cost, delivery and service quality. 4) Assist to ensure the minimum handling and shipment cost of the imported goods and materials by proper selection of shipping liners, vessel routing and timing of arrival. 5) Coordinate with Planning, purchasing, and production team to ensure the raw material can transit to Panyu and passing the customs declaration timely. Achievement:

3

1) Cost Saving in 2011:

a. Consolidate shipments to save cost within USD40, 000. b. Provide better solution to customer to save distribution cost.

***supply chain outstanding staff of Best Cooperation. 3) SAP Implementation:

Participate in SAP testing in order to ensure new configure is able to meet business requirement;

【you are not full member,please contact us.】 (2004-07 ~ 2007-08)

Company Type: Foreign Enterprise Company Category: Petroleum,Chemical,Geological

Job Title: Logistics Officer Positions: Logistics Commissioner/Assistant

Job Description: Company: Huntsman Advanced Materials (Guangdong) Limited

Background: Chemicals – Fortune 500, manufacturer of synthetic and formulated polymer systems, US public listed Report to: Customer Service supervisor Responsibilities:

1) Maintain customer satisfaction

a. Process all the orders from assigned accounts and sales

4

organization (SG02, CN02, HK02)

b. Work closely with sales, customers, planners and logistics to ensure on time in full delivery and achieve target KPIs.

c. Follow all procedures and trade compliance, keep right supporting documents related to all sales processes. d. Monthly review on OTIF and failure order lines analysis. 2) Customer Relation Mastery

a. Get acquaintance with customers and to build up profile with order pattern, delivery requirements.

b. Provide prompt and accurate response to customer enquiries.

3) Order management

a. Maintain accurate information in SAP, input necessary update to meet OTIF.

b. Update customer demand regularly and feedback to planners and sales to ensure on time delivery.

c. Provide input promptly on weekly order review, credit watch, service charge and requests approval. d. Coordinate drop shipments with overseas suppliers/plants and customers. 4) Handle customer complaints

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