旅游英语教学大纲

哈尔滨传媒职业学院

教 学 大 纲

专 业 2013级旅游、酒店专业 学 年 2014-2015学年第一学期 讲授课程 旅游英语 任课教师 刘志娟

一、课程性质和任务

《旅游英语》是由人民邮电出版社全国发行的全国高职高专旅游专业工学结合

规划教材，该课程是供高职高专的旅游专业，酒店专业的大二学生第一学期的专

业必修课。

通过该课程的讲解，学生能读懂语言一般难度题材的文章，学会旅游专业基本的阅读技能、技巧。全面提高学生的听，说，读，写，译的基本技能的培养。使各种语言技能综合发展，相辅相成，互相促进。使学生打下扎实的语言基础，掌握良好的语言学习方法，提高文化素质，以适应社会发展和经济建设的需要，进而提高旅游专业学生的综合素质，提高竞争能力，促进学生的就业。

二、教学目标

（一）知识目标：根据专业人才培养方案和就业市场对人才的培养要求，使学生掌握能够符合就业需求的专业英语技能。

（二）能力目标：通过现代化教学手段，培养学生对专业英语的掌握能力。 （三）素质目标:提高学生的专业英语运用能力，培养学生的职业能力及素养。

三、教学内容

Item 1 Meeting Tourists

Contents

I. The Writing of Tour Guide Speech A. Discuss the following questions

1.What should you do before meeting the guests? 2.How to meet the guests at the airport? II. Tips for meeting a tour group at the airport

1.Make sure the arrival time of the tourists’ vehicle before going to receive the tourists.

2.Contact the bus driver, inform him/her of the starting time and meeting place. Be sure to

get the destination half an hour earlier

3.Arrive at the destination half an hour earlier, talk with the driver over the best parking place. 无Then contact the information desk of the airport (railway station, dock), verify the exact time of tourist’s arrival.

4.Before meeting the tour group, inform the baggage clerk where and when to fetch baggage and where to send the baggage.

5.Before the tour group comes out, stand at a visible place where passengers exit ,with receiving sign held high in the hand. On the sign, there should be the name of the tour group ,the number of the group, and the name of the tour leader. II. Reading and Translating

The Word Tourism Organization -------WTO III. Simulated Writing

Reservation Application Form 酒店预订单 IV. Complement Emphasis Part I

Chapter 2 Help with lodging

Contents

I. The Writing of Tour Guide Speech A. Discuss the following questions

1.On the way to the hotel, what information about the city and the hotel should be given to the tour group.

2.What main points should be included in a welcome speech? B. Tips for “On the way to the hotel ” 1.Address a welcome speech.

2.Introduce time difference and ask the tourists to adjust the time. 3.Introduce the local circumstances.

4.Briefly introduce the scenes that the tourists can see along the way. 5. Announce the schedule after check-in. II. Reading and Translating What is China Like III. Simulated Writing Notices IV. Complement Emphasis Part I

Item 3 Enjoy food and beverage

Contents

I. The Writing of Tour Guide Speech Discuss the following questions

1.Where should the tour group check in? Is it necessary for them to wait together? Why?

2.After check-in ,whose room number should the guide remember clearly? What else information should the guide know about him or her? II. Tasks.

Task 1 Booking a Table Task 2 Ordering Dishes

Task 3 Enjoying Chinese Food III. Reading and Writing Legend about the Dragon IV Simulated Writing Invitation V. Complement

Chinese—style dishes

Emphasis Part I

Item 4 Arranging with Tourists for Itinerary

Contents

I. The Writing of Tour Guide Speech

A. Decide whether the following statements are true or false. Tell the reason.

1.If the tour group is accompanied by a foreign escort, let the escort make the room assignment.

2.As for the laundry service of the hotel, it is not necessary for the guide to advise the tourists not to send delicate or very shrinkable items.

B. Tips for introducing the Facilities of the Hotel. The main facilities the tour guide should introduce.

1.Foreign exchange desk.

2.Chinese dining-hall and western dining-hall. 3.Recreation center. 4.Shopping center, 5.Comfort station II. Reading and Writing

Four Great Traditional Festivals of China III. Simulated Writing

Reply to Letters of Complaint IV. Complement

Chinese—style dishes Emphasis Part I

Item 5 Guiding in Sightseeing

Contents

I. The Writing of Tour Guide Speech A. Discuss the following questions:

1.What information should an itinerary include?

2.If the weather isn’t fine for you to carry out the itinerary for outdoor activities, what should the guide do?

B. Tips for discussing the itinerary.

1.When the tourists propose some modification or ask for new tour items: (1)Inform the travel agency; arrange the reasonable and possible items.

(2)As for the items which need extra expense, tell the tour leader and the tourists in advance, and collect the charge according to the relevant standard.

(3)As for the requirements ,which are too difficult to meet ,give a detailed explanation to the tourists patiently. II. Reading and Writing

Task 1 Seeing a Peking Opera

Task 2 Celebrating the Spring Festival Task 3 Appreciating Chinese Tea