PORT AND TERMINAL MANAGEMENT(3)

PORT AND TERMINAL MANAGEMENT

Thoroughly understand how port performance can be measured – vessel turn round time, cargo volume, speed of cargo handling, damage and pilferage prevention.

Be aware how quality management systems and benchmarking can improve performance.

Understand the responsibility for and nature of marine operations – conservancy, dredging, navigation aids, navigation control etc.

Understand the management of cargo operations on board and ashore. Understand the prime importance of avoiding traffic and cargo congestion.

Thoroughly understand the importance of safety management.

Thoroughly understand the importance of security to prevent terrorism, illegal immigration, theft and smuggling.

Understand the role of trade unions and other labour organisations including ITF.

Understand the role of statutory bodies – Customs, Immigration, Port Health, Marine Safety etc.

Understand and meet the needs of port users – shipowners and operators, ship agents, fowarders, truckers, rail and barge operations.

Thoroughly understand the information flow requirements of the port, statutory bodies and port users.

Understand how these are met by port community computer systems.

PORT COMPETITION AND MARKETING

Understand the nature of port competition, national and international.

Understand the need for market information including trade growth, vessel development, commercial needs and financial viability.

Thoroughly understand the relevance of geographic location to both vessel transit time and port rotation.

Understand the role of shipowners/ship operators, shippers/receivers, freight contractors, forwarders and other transport interests (e.g. railways, road hauliers).

Be aware of the various techniques of port promotion and how they assist with identification of potential users.

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