人力outcome理论部分

人力资源outcome部分 案例分析

1 Basic components of organization.

Individuals carry out different roles to achieve its goals and arrangement.

It’s include objectives, people and structure.（换顺序）

2 Classification of goals(组织目标分类) 关键词 P29

Product goals:

Consumer goals:

Secondary goals:

Operational goals:

3 Objectives and policies

两个的定义（简写）

4 Internal with external environment（换词）

Resources: qualified employee, job, finance equipment

↓

Internal environment: objective, communication, administration

↓

External environment: design, staff training, consumer satisfaction

5 Stakeholder and reasons of stakeholders P71

Employees: peoples work for organization

Fianciers: lend organization money

Directors and managers: people lead organization

Suppliers: people provide raw materials and services

Communities: people affected by organization

6 Strategies for controlling staff

John Child point out four strategies, they are Personal centralize, Bureaucratic control, Output control and Cultural control

A Motivation factors

Maslow’s Hierarchy of Needs: Physiological needs, Safety and security needs, Social needs, Ego needs Self-actualization

Alderfer’s ERG theory: Existence, Relatedness, Growth

B Equity theory

公平原则指的是组织的个人回报是根据个人变现决定的，这些变现有严格标准并有制度加以保证（翻译成英文）

C Goal theory 定义

D Improving job performance and team cohesiveness 凝聚力

Team work, Participation in decision making, Autonomy,

Consultation, Selection of adaptable supervisor, effective delegation, empowerment(7选4)

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